Shipping policy

Shipping
We offer flat postage rate

Depending on where you are located, postage can take up to 10-15 working days to receive your goods, after leaving our premises.

Express parcel postage can be arranged for a fee upon special request. All quotes will be confirmed by the purchaser and receipt of payment will be required prior to any dispatch of goods 

We endeavour to package and ship all orders within 48 hours (Monday to Friday) on receipt of payment. Orders placed on Saturdays, Sundays and public holidays are shipped the following business day.

If you have a query regarding the status of your shipment please do not hesitate to contact us at info@kalucosmetics.com

Please be reminded that Postal services are unable to open an query into an undelivered parcel until 20 business days from the date of shipment.